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FAQ

Common questions and answers
What is Jerky Snob? 

Jerky Snob is a subscription-based service that sends healthy and delicious monthly shipments of great jerky that is made by independent and small batch producers.  We are continually searching for great jerky so you don't have to.  Let us do the hard work for you so you can enjoy a great variety of artisan jerky delivered to your home or office.  Don't delay and become a jerky snob today!


What is included in each package? 

We include 2 bags, 8oz's or 16oz's of carefully curated artisan jerky bags in each shipment depending on which package you select.  You will also get a card that is full of details about the ingredients and what goes into preparing each batch.


How is this different than jerky from the store or gas station?

We select from a wide variety of small batch jerky artisans across the country.  You will love getting different flavors from companies that you probably have never heard of before.  You won't be bored by the selection and you will be supporting small businesses.


Can I do this for just 1 month to try it out?

Sure, you can either gift one to yourself or you can simply subscribe and then cancel your subscription after your first month.


When will I receive my jerky?

Your shipment will go out the 22nd-24th of every month. If you need to change any of these details, please email us at info@jerkysnob.com

Order on the 1st-7th of the month, order ships in 3 days, card billed on the 11th of the same month, 2nd package ships the 22nd of the same month.  (Ex: Order Jan. 6th, ship on Jan. 9th, card charged on Jan. 11th,  second package shipped Jan. 22)

Order on the 8th-31st of the month, order ships in 3 days, card charged 11th of next month, 2nd package shipped 22nd of next month.  (Ex: Order Jan. 17, ships Jan. 19, card charged Feb. 11th, second package shipped on  Feb. 22nd-24th)


When do I have to pay? 

You will be billed when you order from Jerky Snob. This will be your initial payment and the re-bill date is the 11th of every month. (If you order after the 11th, you will be re-billed the following day for the next month's shipment.)


When will my order ship? 

All new orders will ship within 3 days.  Please send an email to info@jerkysnob.com if you would like the package to be shipped sooner.


Can I cancel my subscription? 

You may cancel your subscription to Jerky Snob at any time. However, we will be unable to issue a refund if your subscription box has already shipped. If you cancel your subscription after your credit card has been charged and before your package ships, Jerky Snob will happily issue a refund if requested.  Please contact us by email to request a refund before shipment.


Where can I get updates? 

You can sign up for Jerky Snob newsletter , or connect with us on Facebook and Twitter .


How can I reach you? 

Contact us and we can help you with whatever question you have.